QUALITY OF CARE AMONG WOMEN ATTENDING ANTENATAL CARE IN A TERTIARY INSTITUTION OF NORTH-WEST NIGERIA
*Singh S., Shehu C. E., Panti A. A., Ukwu A. E., Burodo A. T. and Nnadi D. C.
Background: Good quality antenatal care is a proximate determinant of maternal morbidity and mortality
particularly in low-income countries. Quality of antenatal care may influence the utilization of the facility.
Objective: To determine the perceived-quality of antenatal care services in Usmanu Danfodiyo University
Teaching Hospital (UDUTH) Sokoto. Materials and Methods: This is a descriptive cross-sectional study
involving 270 pregnant women attending antenatal care at UDUTH who were selected by convenient sampling. A
semi-structured questionnaire was the instrument of data collection. Data analysis was done using frequency tables
and chi-square statistic test was used to explore associations at 5% level of significance. Results: The mean age of
the respondents was 27.63 (SD 6. 516 years), while 153/270 (56.6%) were within the age group of 25 to 34 years.
Majority of the respondents 216/270 (80%) had formal education while 153/270 (56.7%) were home makers.
About two thirds of the respondents were multipara. More than 93% (N/D) of them assessed the attitude of the
healthcare personnel positively; while about 67% (N/D) were displeased with the amount of time spent in clinic.
This was the most frequently mentioned reason for non-satisfaction with the quality of care received. About 40 %
of the women would want an improvement in the sanitary condition of the hospital. Conclusion: Majority of
respondents assessed the overall quality of care received as satisfactory. A major point of dissatisfaction is the long
clinic waiting period and poor sanitary condition. Recommendation: There is need to perform periodic assessment
of the quality of ANC care in order to improve utilization of antenatal care services.
Keywords: Antenatal care, Quality of care, Tertiary institution.
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